Cummins Behavioral Health Systems
  • - Avon Business Office
  • Avon , IN, USA
  • Full Time

IT'S DIFFERENT HERE 


 

Cummins Behavioral Health Systems, Inc., formed in 1972, is a private not-for-profit organization providing comprehensive mental health and addiction services in Boone, Hendricks, Marion, Montgomery, Putnam counties in Central Indiana. Cummins provides these services for children, adolescents, adults and older adults in a variety of settings including outpatient, school-based and home-based settings.

 

We are currently seeking a Patient Service Representative. This representative will perform essential functions pertaining to clinical records and all consumer related customer service issues.

Essential Job Functions:

  • Answers high volume call center calls in timely and polite manner, routes calls as appropriate and takes messages as needed.
  • Completes Medline requests for medication refill requests and medication side effects and enters into Electronic Medical Record.
  • Screens callers for high risk and directs crisis calls to available crisis providers.
  • Maintains consumer confidentiality.

Desired Qualifications:

  • Previous Medical office experience required (behavioral health experience preferred)
  • Knowledge/Experience with Spreadsheet for Windows and Word Processing for Windows preferred
  • Demonstrated ability to enter and pull data from computer
  • High School graduate or equivalent preferred

 

 

Come learn more about the many rewards of a career with Cummins. Apply today!

 

Cummins Behavioral Health Systems
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