Cummins Behavioral Health Systems
  • - Avon Business Office
  • Avon , IN, USA
  • Full Time


Cummins Behavioral Health Systems, Inc., established in 1972, is a private not-for-profit organization providing comprehensive mental health, behavioral health and addiction services in Boone, Hendricks, Marion, Montgomery, Putnam counties.  

Due to expansion, we are currently adding a Patient Service Representativeat our Avon, IN office. This representative will perform essential functions pertaining to clinical records and all consumer related customer service issues.

Essential Job Functions:

  • Answers high volume call center calls in timely and polite manner, routes calls as appropriate and takes messages as needed.
  • Completes Medline requests for medication refill requests and medication side effects and enters into Electronic Medical Record.
  • Screens callers for high risk and directs crisis calls to available crisis providers.
  • Maintains consumer confidentiality.

Desired Qualifications:

  • Previous Medical office experience required (behavioral health experience preferred)
  • Knowledge/Experience with Spreadsheet for Windows and Word Processing for Windows preferred
  • Demonstrated ability to enter and pull data from computer
  • High School graduate or equivalent preferred


  • Comprehensive benefits (major medical, dental, vision, prescription drug, HSA)
  • Paid time off and 8 paid holidays
  • Matching 401K
  • Monday to Friday schedule.

  Come Learn about the rewarding career that awaits you with Cummins. Apply Today!


Cummins Behavioral Health Systems
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