Cummins Behavioral Health Systems
  • - Avon Clinical Operations 163
  • Avon , IN, USA
  • Full Time

Cummins Behavioral Health Systems Inc. has added a new opportunity for a licensed therapist as a Crisis Specialist. The Crisis Specialist is responsible for collaborating with and providing direct support to clinical providers working within this division and will be based at our business office in Avon, IN.

Job Summary:

Reporting to the Chief Clinical Officer, the Crisis Specialist is responsible for providing immediate clinical intervention to persons in crisis, consistent with organizationally defined evidence-based practices, including triage, assessment, hospitalization coordination, and collaboration with the interdisciplinary treatment team.  Working in collaboration with the organization's Health Service Providers in Psychology (HSPPs), clinical leadership, State Operated Facility Liaison, and the Centralized Access Team, the Crisis Specialist facilitates collaboration between and amongst the interdisciplinary members of the consumer's treatment team for continuity of care and ultimately oversee seamless care transitions for the person served.  The Crisis Specialists complete organizational tracking to ensure appropriate documentation of all services and conversations coordinating care.

Essential Functions:

  1. Attendance:  Regular and reliable attendance is an essential function of the position.  Crisis Specialists coordinate together to ensure at least one Crisis Specialist is present each day Cummins is open.  Crisis Specialists continue to work from home on days when the organization may be unexpectantly closed, such as due to inclement weather.
  2. Crisis Intervention:  Provide screening, assessment, safety planning and crisis services coordination including and up to coordinating hospitalization for persons in crisis who contact the organization through the daytime crisis line.
  3. Mobilize Crisis Resources to Individuals and Families:  When indicated, provide clinical referrals and linkages needed by persons in crisis and their families to overcome the presenting crisis and potentially establish on-going services as clinically indicated.
  4. Interdisciplinary Treatment Team Collaboration:  Collaborate with the consumer's treatment team to optimize effective clinical care and communicate information back to the treatment team necessary for continuous care for persons served experiencing a crisis. 
  5. Crisis Monitoring and Follow-up:  Review records as clinically indicated and maintain appropriate documentation of clinical work in the electronic clinical record. 
  6. Responsibility to Cummins Crisis Line:  During the daytime hours of operation, the phone system has an option for persons in crisis to receive immediate assistance; Clinical Specialists operate and oversee the Cummins Crisis Line.
  7. Responsibility to Centralized Access:  During the inquiry and registration process for persons entering treatment, centralized access screens for risk and will contact the crisis line for a Crisis Specialist to address urgent clinical risks with the person seeking treatment. Crisis Specialists are responsible for coordination with Centralized Access and the Centralized Access Team Leader to address high risk persons identified by the Centralized Access Team.   
  8. Assumes other duties and responsibilities as determined necessary and/or assigned by the Chief Clinical Officer.


  • Master's degree or above in a related clinical field
  • Must be licensed in the state of Indiana as an LCSW, LMHC, LMFT or other related license
  • Prefer 5 to 7 years' experience as senior clinician and/or administrator in a behavioral health setting.

Cummins is one of the State's top-rated community behavioral health and addiction providers in Customer Satisfaction as recognized by the Indiana Division of Mental Health and Addiction.

Learn about the many rewards of a career with Cummins. Apply today!

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Cummins Behavioral Health Systems
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