Cummins Behavioral Health Systems
  • - Avon CA
  • 46123, IN, USA
  • Based on experience.
  • Hourly
  • Full Time
  • Major medical, vision, dental, prescription drug, short & long term disability, flexible savings account, healthcare savings account.

Cummins Behavioral Health Systems, Inc. is currently seeking to add a full time Patient Service Representative at our Avon, IN office. This representative will perform essential functions pertaining to clinical records and all consumer related customer service issues.

Benefits include:

  • Competitive salary
  • Great opportunities for professional advancement
  • Comprehensive insurance plans include major medical, dental, vision, prescription drug, HSA
  • Paid time off and paid holidays
  • Matching employer contributions to your 401K plan
  • Monday to Friday schedule with some evening coverage.

Cummins is one of the State's top-rated community mental/behavioral health and addiction services centers in Customer Satisfaction as recognized by the Indiana Division of Mental Health and Addiction.

Essential Job Functions:

  • Answers high volume call center calls in timely and polite manner, routes calls as appropriate and takes messages as needed.
  • Completes Medline requests for medication refill requests and medication side effects and enters into Electronic Medical Record.
  • Screens callers for high risk and directs crisis calls to available crisis providers.
  • Request prior authorization for services with insurance.
  • Track prior authorization status and with weekly reports.
  • Maintains consumer confidentiality.

Desired Qualifications:

  • Previous Medical office experience required (behavioral health experience preferred)
  • Knowledge/Experience with Spreadsheet for Windows and Word Processing for Windows preferred
  • Demonstrated ability to enter and pull data from computer
  • High School graduate or equivalent preferred.
  • Bi-lingual in Spanish is preferred. 

 Explore the many rewards of a career with Cummins. Apply Today!

Cummins Behavioral Health Systems
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