Cummins Behavioral Health Systems
  • - Hendricks Outpatient
  • Avon, IN, USA
  • Negotiable
  • Salary
  • Full Time
  • Major medical, dental, vision, prescription drug, short/long term disability, PTO, matching 401K

Cummins Behavioral Health Systems, Inc, is seeking candidates for a new position as Crisis Team Leader with the CCBHC grant services and to be located in the Avon area. 

The Crisis Team Leader is responsible for the day to day, supervision of the crisis team. The Team Leader provides a combination of clinical knowledge, case management, leadership, supervision, program evaluation and Continuous Quality Improvement (CQI) services to establish, support, continuously improve and maintain a high-performing, high-fidelity crisis team serving consumers in psychiatric, substance use, suicidal, homicidal, or other crises.

The crisis team provides crisis intervention services to diverse individuals, families, and other professionals assisting those in crisis. Utilizing contemporary crisis prevention and intervention evidence-based practices, team members work as a member of an interdisciplinary team that includes Peer Recovery Specialists, Crisis Intervention Specialist, Crisis Intervention Therapists, and community emergency response systems including but not limited to local law enforcement, hospitals, and emergency first responders.

The Crisis Team Leader position may work non-traditional hours as this position is the member of a Crisis Response Team that serves Hendrick's County 24-hours per day, 7 days per week.  The position consists of a combination of virtual service and face-to-face service in the community, mindful of safety guidelines and risk mitigation procedures.

The crisis team will utilize the following models and approaches to guide the individual and/or family in a position of crisis to a position of safety, necessary to pursue whole person health including:

  • Evidence based practice for Assessing and Managing Suicide Response;
  • Trauma and Shame-informed Treatment;
  • Motivational Interviewing (MI);
  • The Wellness and Recovery Model and Approach including the inclusion of Peer Recovery Specialists and community allies in the interdisciplinary team approach;
  • Person and Family-Centered Treatment Planning (PCTP)

Essential Functions (Crisis Team Leader):

The requirements listed below are representative of the essential functions required to perform this job.  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.  Maintaining regular and reliable attendance is necessary to carry out Essential Functions.  Essential functions of this job may include, but may not be limited to:

  1. Facilitate regular communication and meetings with the crisis response team members to coordinate cases and to review intervention outcomes as a means of enhancing the provision of future crisis intervention team services.
  2. Provide consultation and coordination with community agencies and families to maintain coordination of care during the crisis intervention and stabilization process.  Serve as a community educator by leading by example and direct teaching of crisis intervention evidence-based practices for the benefit of the community.  Steward the vision and hope of recovery by promoting the benefit of whole person treatment and other motivational techniques.
  3. Establishes networks and liaisons with community service providers to resolve problems and overcome barriers to service; including, conducting linkage and treatment team meetings as needed. Also, provides advocacy mechanisms to ensure that individual needs are met.
  4. Participates in other required agency and external meetings; attends in-service and other trainings to meet mandated training hours and competencies.
  5. Manages Crisis Team in maintaining organization's required productivity standards.
  6. Oversees completion of all required documentation in timely manner consistent with organization's guidelines.
  7. Maintains compliance with all applicable behavioral health treatment standards as set by funding authorities and ensures that agency standards, policy and procedures are adhered to by team members.
  8. Responsible for planning, organizing, leading, evaluating, and staffing the Crisis Response Team, including the development of policies, procedures and practices that support the crisis program model.
  9. Coordination, oversight, participation in and delivery of required crisis training.
  10. Coordination with Project Director to ensure all required data is being collected, reported, and reviewed, is accurate and that all required reports are submitted in a timely manner.
  11. Provide ongoing training and technical assistance designed to promote team-based performance initiatives to the day-to-day operations of business units;
  12. Ensure that reporting, safety, facility, equipment, and other business unit needs are met;
  13. Responsible for staff supervision, staff selection, scheduling, coverage, and feedback on performance evaluations;
  14. Provide for/arrange staff training and professional development activities to meet the needs of direct service staff; and

Additional Responsibilities:

  1. Participates in training programs conducted for the benefit of the community and may act as a consultant for other community agencies.
  2. Deliver mobile and virtual crisis intervention assessment and immediate planning for individuals and families in crisis utilizing age-appropriate engagement techniques for children and adults. 
  3. Provide a variety of crisis intervention or crisis prevention services in various community locations, including jails, hospitals, and private residences. Services will include crisis counseling, crisis case management, professional consultation, pre-admission screening, support, education, and referrals to community partners, persons in crisis and their families.
  4. Work to link the individual and their family with indicated services.  In the event the individual and/or family is already linked with services, participate as a member of the consumer's interdisciplinary treatment team by communicating necessary information with treatment team members to coordinate the individual and/or family's treatment care.

Education and/or Experience:

  • Master's degree in behavioral health, social work, counseling, or other related field, and be licensed in the state of Indiana as an LCSW, LMHC, and/or LMFT; or advanced degree in nursing or related health field.
  • Previous crisis intervention training or experience preferred but not required.
  • Prefer at least 2 years leadership experience.

 Benefits Include:

  • Competitive salaries
  • Excellent work life balance (paid time off and holidays)
  • Professional and Leadership Training and advancement
  • Diverse career tracts
  • Comprehensive insurance package
  • Clinical support from leaders in field
  • Matching contributions to your 401K program

Cummins is one of the State's top-rated community behavioral health and addiction providers in Customer Satisfaction as recognized by the Indiana Division of Mental Health and Addiction.

Learn about the many career options with Cummins at or Apply Today!

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Cummins Behavioral Health Systems
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